What you need to know about Vishing:

  • Vishing is a form of fraud where scammers try to acquire personal or sensitive information by contacting unsuspecting consumers by telephone.
  • Scammers will pretend to represent a legitimate business in an effort to trick consumers into giving up personal or sensitive information.
  • Vishing schemes also leverage caller ID to help disguise fraudulent phone calls. “Spoofed” business phone number or a toll free number may appear on caller ID during a vishing attack.

How to protect yourself against Vishing:

  • Be suspicious when receiving phone calls or e-mails from individuals asking for personal information.
  • Offer to call them back after you have confirmed the phone call or e-mail is legit. When calling back, be sure to use the company’s published customer service number not the number they provided.