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Contact Us

We’re here to help!

We love seeing our customers! Stop by one of our convenient locations to open an account, process your transactions, or just to say Hello!

Can’t pop into one of our branches? No problem. Our Customer Services Team is available to assist you by phone at 603.934.4445 or toll-free at 1.800.372.4445.

Monday – Wednesday, 8:00am – 5:00pm

Thursday – Friday, 8:00am – 5:30pm

Saturday, 8:30am – 12:30am

 

You can also email us at mybanker@fsbnh.bank, or chat with us during regular business hours. 

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How are we serving you?

Take our customer survey now!

Telephone Banking

1.800.414.2568
24 hours a day, seven days a week

Launch Chat

Mailing Address

Franklin Savings Bank
PO Box 339
387 Central Street
Franklin, NH 03235-0339

Fax Numbers

Customer Service Team: 603.934.0486
Business Lending: 603.934.1402
Loan Operations: 603.934.7113

Online Bill Pay Assistance

1.877.303.4649 Available 7:00am to 1:00am, 7 days a week

Routing Number

211770174

Lending Number (NMLS)

709434

Debit Card

Report an Unauthorized Debit Card Transaction: Call 603.934.4445 or toll free at 1.800.372.4445, complete the Debit Card Transaction Dispute Form,  or visit any FSB office.

Lost or Stolen: 1.800.472.3272
Activation: Call 1.800.992.3808 or perform an ATM transaction or make a “debit” purchase (entering your PIN)
To Order: Stop by any of our offices for an instantly-issued debit card

Traveling?

Due to high volumes of fraudulent activity, you will be unable to use your debit card in foreign countries. Should you be traveling outside of the U.S., please let us know by completing the Visa Debit Card Travel Notification form, by calling 603.934.4445 or toll free at 1.800.372.4445. Always remember to bring another form of payment when you are traveling.

Receive a Fraud Alert?

If you received a message from our Fraud Prevention Center, please call 1.800.262.2024.

To Report Fraud/ID Theft

603.934.4445 or toll free at 1.800.372.4445

Switching Banks

Is As Easy As 1.2.3

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