Mobile Wallet is the easy, secure way to pay with a tap of a button
Your FSB Visa® Debit Card can now be linked to Apple Pay®, Samsung Pay and Google Pay, changing the way you pay.
No more searching through your wallet or purse to locate a card or cash. Make easy and secure payments at thousands of stores and through participating mobile apps with your Franklin Savings Bank Visa® Debit Card by using mobile wallet.
FSB’s mobile wallet changes how you pay with the latest payment technology and unique security features built right into your mobile device. This service allows you to use your Franklin Savings Bank Visa® Debit Card without reaching for your wallet. Whether you are purchasing in store, online, or in an app, FSB’s Mobile Wallet provides you a simple, secure, and private way to pay.
When you pay with your Franklin Savings Bank Visa® Debit Card through mobile wallet, you still get all the rewards and securities your card provides. How’s that for smarter banking?
Mobile Wallet — Frequently Asked Questions
What is Mobile Wallet?
A mobile wallet is a way to carry your credit card or debit card information in a digital form on your mobile device. Instead of using your physical plastic card to make purchases, you can pay with your smartphone, tablet, or smartwatch.
How do I add my Franklin Savings Bank Visa® Debit Card to Mobile Wallet?
Instructions: Adding your Franklin Savings Bank Visa® Debit Card on an eligible Apple®, Samsung or Android™ device is easy. First, go to the Wallet app and tap ‘Add Credit or Debit Card’. Then, follow the steps to add a new card. Franklin Savings Bank will verify your account information. Should we find more information is needed to verify your card, you will be directed to call the Digital Wallet Authentication Center at 1.844.646.5465 to complete your enrollment. Once your card is verified, you can begin using mobile wallet! For security purposes, you will also receive a confirmation letter from Franklin Savings Bank stating that your Visa® Debit Card has been added to a mobile wallet.
If Samsung Pay or Google Pay is not already loaded onto your mobile device, please click the app below that fits your device to get started.
What should I do when I receive a renewed or replacement card?
When a card enrolled in mobile wallet expires, Franklin Savings Bank will automatically update your card information within mobile wallet on your behalf. There will be no action on your part. For any cards replaced due to loss, theft or fraud, you will need to add the card to Apple Pay®, Samsung Pay or Google Pay as if it were new – either using the camera within the mobile device or by manually adding the card information. First, delete your old Franklin Savings Bank Visa® Debit Card from mobile wallet. If you receive a new EMV card, you card number will stay the same. However, just like anytime you get a new card, you must notify any merchants that you have set up for automatic payments as you will have a new expiration date and a new 3-digit security (CVV) code on the back of your card.
Are my payments safe with Mobile Wallet?
Yes. With several layers of authentication, your information is protected from unauthorized access. A personal password and phone activation code also help to keep your information secure. Since your Mobile Wallet doesn’t store your debit card number on a device, you never reveal your name, card number, or 3-digit security code to merchants. Your transactions are also monitored by Franklin Savings Bank’s risk and fraud detection center. For added protection, pair your FSB Visa® Debit Card(s) with our CardValet® app so you will immediately be notified when a transaction has been completed.
Is Mobile Wallet free?
There is no cost. Just sign up! Remember that text message and data rates may apply.
- Where can I learn more about Mobile Wallet?