Three employees also honored with a Vision Award.
Franklin Savings Bank recently honored 14 employees for attaining service milestones at its annual Employee Recognition Night. Collectively, these individuals have 215 years of service with the bank!
5 years: Andrea Bardsley, Compliance Specialist; Kimberly Bliss, Commercial Credit Analyst II; Holly Schilling, Personal Banker I; Renee Baldini, Executive Assistant & CRA Officer; Amy Rankins, VP & Human Resources Officer; William Valley, Senior Facilities Assistant
10 years: Sherry Curtis, Custodian; Normand Smith, Courier
20 years: Michael Ventura, VP, Investment Services; Patricia Beaulieu, Investment Operations Administrator
25 years: Douglas Morin, Facilities Manager
30 years: Joseph Thornton, EVP, Chief Administrative Officer
35 years: Mary Kay Haines, Personal Banker; Pamela Hannan, VP, Insurance & Brokerage Services
“It’s an honor to recognize these individuals for their dedication and service to the bank,” commented Brian Bozak, President & COO, “It’s a privilege to work with these great people with such long tenures. I am proud of their dedication and unwavering commitment to serving our customers and communities.”
Also at the event, the bank honored three employees with a 2022 Vision Award, presented each year to individuals who exceed the expectations of their customers and co-workers by embodying the bank’s vision.
Erik Steuer was honored with an award for making incredible strides in his ability to connect and build relationships with customers. His strong desire to do what’s right for our customers is exhibited in all his interactions. Further, Erik is a task-oriented individual who consistently helps keep the Tilton office operationally running.
“Erik truly is one of a kind and is a valuable member of the FSB family. He makes me proud every day, and I truly enjoy seeing his continued growth,” remarked Lori Bolduc, Branch Manager – Tilton office.
Sandra Boyce was nominated for a Vision Award for her dedication to ensuring her teammates are supported and her customers are provided with an exceptional experience. She has served as a mentor to our staff, both in helping them learn and advance their own skillsets, in addition to training new employees. Sandy is always willing to assist with staffing challenges at other offices and in our customer contact center, even adjusting her schedule at a moment’s notice.
Jon Cayton, AVP, Branch Manager, added, “Sandy has many loyal customers who come to the main office, specifically to work with and seek her advice. She really takes the time to understand her customers’ needs and makes thoughtful recommendations to ensure their financial success.”
Dan Belville was recognized for his tenacity with troubleshooting an issue a customer encountered when she tried to enroll in the bank’s bill pay service. Once a root cause was identified, he devoted a significant amount of time working with one of the bank’s vendors in partnership with other parties to remediate the problem to a successful outcome for the customer.
“Dan’s persistence with finding a resolution to assist our customer with enrolling in bill pay was truly outstanding,” added Garrett Henry, SVP, Senior Information Technology Officer. “He sought to provide the best solution for our customer, which required a great deal of time, commitment and willingness to navigate some gray areas.”
Established in 1869, Franklin Savings Bank is an independent, mutually-owned community bank, offering an array of commercial lending, personal banking and investment services. The Bank also offers investment, insurance and financial planning services through its wholly-owned subsidiary, Independence Financial Advisors. A recognized leader in providing the latest in financial services technology, Franklin Savings Bank remains committed to serving the needs of businesses, families and the communities it serves, through a dedicated team